Now’s the time when the reservations start flooding our world…the sun is shining, the tents and RV’s are begging to be opened up and aired out. In the Spring, most of my morning and evening work hours are spent in front of the computer, answering e-mails, returning phone calls and booking sites.
This is my 23rd summer of this responsibility and I take it as seriously now as I did before I had grey hair and needed glasses. About two thirds of our guests are either returning campers or have been referred by friends and family. These folks usually fall into two categories: they either love us and feel like any site in the park would be fine because they know that to the best of our ability all the sites are level, spacious and comfortable OR they have very specific sites in mind and are willing to plan their vacation dates around the availability of those sites. These are easy bookings because there is a lot of confidence on both of our parts.
The other third of our guests will be staying with us for the first time. Like any new relationship, there can be trust issues on both ends of the telephone. In a perfect world, people will trust me to choose a campsite to the best of my ability based on their vacation dates, site availability and their use of abundant adjectives for ideal site descriptions. There is a certain amount of compromise required if the only goals are “privacy, oceanfront, July and weekend”…but with a little wiggle room I can usually find something nice. First, I understand how important this getaway is…when Steven and I travel it’s fiercely important to us too that our time/money is spent as well as possible. Second, almost 100% of our guests understand the atmosphere we offer and want to be part of THIS world, so consideration and friendliness are the norm and not the exception…it’s good to know that your neighbors are wonderful too. Finally, we don’t try to fill all the sites in the park so when you get here, we’re happy to show you the site we’ve chosen and then offer up any other available campsite.
As I write this, I realize that maybe another good article would be about the difference between campsites and the reason behind some of our policies…stay tuned, because I’ll ponder this while I work in the garden and get back to you. This would be a great time to comment with questions I should address in the next posting. In the meantime, I’ve started a collection of photos of specific campsites that should help first time visitors envision our sites. and a request…if you’ve stayed with us before and have some great pictures of you and your family on a campsite…could I have copies please? you could either e-mail them to firstname.lastname@example.org or put them on Facebook. I get so wrapped up in the summer, I forget to get outside and take pictures.